Refund Policy
Exchanges / Refunds / Replacements
If you are within the 7 day return period we offer you 3 options:
If you wish to receive a refund on the method of payment used during your purchase, you must notify us on the return form and a 15% inspection, warehouse and processing fee will apply.
Orders that are exchanged or items returned/exchanged due to manufacturer defect do not incur this restocking fee. Charges will be applied to the original order and the balance will be refunded.
Only the final price paid (after any reduction) will be refunded.
Discount codes or vouchers cannot be reissued and are non-refundable.
Generally, refunds can take up to two weeks to be processed. All refunds must be verified for authenticity and must be submitted to our accounts department for processing.
How to return an item ?
Each return request must be accompanied by a return form.
Please complete this form as accurately as possible and send your item along with this form to the return address that we will communicate to you by e-mail.
For any questions or concerns, email us at contact@lecube.com
Late or missing refunds:
Check your bank account
Contact your bank
Processing time usually takes 3-5 business days
If you have done all of this and still have not received your refund, please contact us at contact@lecube.com
Delivery :
The customer is responsible for paying their own shipping costs for returning an item. If you receive a credit, it will correspond to the amount you paid. If you have notified that you want a refund, you will receive exactly what you paid for the product minus the restocking fee.
If you would like an exchange, your exchanged item may take 2-7 days to reach you.
If you are within the 7 day return period we offer you 3 options:
- Exchange your item for a different size/color.
- Refund details and vouchers
If you wish to receive a refund on the method of payment used during your purchase, you must notify us on the return form and a 15% inspection, warehouse and processing fee will apply.
Orders that are exchanged or items returned/exchanged due to manufacturer defect do not incur this restocking fee. Charges will be applied to the original order and the balance will be refunded.
Only the final price paid (after any reduction) will be refunded.
Discount codes or vouchers cannot be reissued and are non-refundable.
- Replacement of an erroneous or defective item
- Your order number
- The description of the problem (eg wrong / defective item)
- A photo or video
Generally, refunds can take up to two weeks to be processed. All refunds must be verified for authenticity and must be submitted to our accounts department for processing.
How to return an item ?
Each return request must be accompanied by a return form.
Please complete this form as accurately as possible and send your item along with this form to the return address that we will communicate to you by e-mail.
For any questions or concerns, email us at contact@lecube.com
Late or missing refunds:
Check your bank account
Contact your bank
Processing time usually takes 3-5 business days
If you have done all of this and still have not received your refund, please contact us at contact@lecube.com
Delivery :
The customer is responsible for paying their own shipping costs for returning an item. If you receive a credit, it will correspond to the amount you paid. If you have notified that you want a refund, you will receive exactly what you paid for the product minus the restocking fee.
If you would like an exchange, your exchanged item may take 2-7 days to reach you.